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Training & Professional Development

Customized training tailored to your needs,
elevating your member's experience.

Meet The SCS Trainers

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Ready to inspire, engage, and spark innovation.

Joyce Halama
Joyce M. Halama, CCM
Club Consultant & Principal Trainer
Rob Schlingmann
Rob Schlingmann, CCM, CCE, CAM
Sr. Club & Community Specialist
Ryan Doerr
Ryan Doerr
President & CEO

Discover Our Signature Training Programs

Available in full-day or half-day formats, our training focuses on the areas that drive immediate, visible improvements in the member experience.

Training Topics Include:

You've Been Served - Delivering Exceptional Service in Private Clubs

Building Leaders from Within - Server to Supervisor

Developing an Effective Leadership Team

Performance Management: A 90-Day Spring Leadership Workshop for Managers and Directors

Building a Strong Culture to Retain Your Team

Strengthening Your Management Team with Clubology

From Interview to Team Member - Building the New Employee Experience Journey

Designing the Member Journey

The Unreasonable Hospitality Mindset Workshop for Private Clubs & Communities

Let's discuss how we can tailor a program just for you.
Enter your information below and download our training brochure to learn more about our trainings.

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Elevate Your Team with Expert-Led Training

In today’s competitive market, the growth of your club is as dependent on the quality of your staff as the services you offer. Our comprehensive training and professional development programs are crafted to enhance your team's skills, boost morale, and drive your club's success. From leadership workshops to customer service excellence, we provide the tools your team needs to excel.

Hear More From Our Partners

 
Ready To Invest In Your Team?

Join the growing list of satisfied clients who have experienced transformative improvements
in their teams, member experience, and overall organizational performance. 

Fill out the form below or give us a call
to discover the difference an SCS training program can make.

262-661-CLUB (2582)

Results@StrategicClubSolutions.com