---
title: Training & Professional Development
---

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- [Our Services](https://strategicclubsolutions.com/strategic-planning)
  
  Show submenu for Our Services 
  
    - [Strategic Planning](https://strategicclubsolutions.com/strategic-planning)
    - [Executive Search](https://strategicclubsolutions.com/executive-search)
    - [Training & Professional Development](https://strategicclubsolutions.com/training)
    - [Membership Marketing](https://strategicclubsolutions.com/membership-marketing)
    - [Strategic Communications](https://strategicclubsolutions.com/strategic-communications)
    - [Branding](https://strategicclubsolutions.com/club-branding)
    - [Employee Experience](https://strategicclubsolutions.com/employee-experience)
    - [Employee & Member Surveys](https://strategicclubsolutions.com/surveys)
    - [Operational Solutions](https://strategicclubsolutions.com/consulting)
    - [Interim Management](https://strategicclubsolutions.com/interim-management)
    - [Racquet Resources](https://strategicclubsolutions.com/racquet-resources)
- [About SCS](https://strategicclubsolutions.com/meet-the-team)
  
  Show submenu for About SCS 
  
    - [Meet our Team](https://strategicclubsolutions.com/meet-the-team)
    - [Our Clients](https://strategicclubsolutions.com/our-clients)
    - [Our Partnerships](https://strategicclubsolutions.com/partners)
    - [In The News](https://strategicclubsolutions.com/contact-us-0)
    - [Testimonials](https://strategicclubsolutions.com/testimonials)
    - [Resources](https://strategicclubsolutions.com/scs-blogs)
- [Capital Planning](https://strategicclubsolutions.com/navigator)
- [Education](https://strategicclubsolutions.com/education)

[Contact Us](https://strategicclubsolutions.com/contact-us?hsLang=en)

# Training & Professional Development

##### Customized training tailored to your needs, elevating your member's experience.

[Learn More](https://strategicclubsolutions.com/training#Contact)

## Meet The SCS Trainers

![Primary Light_foil](https://strategicclubsolutions.com/hs-fs/hubfs/Primary%20Light_foil.png?width=44&height=61&name=Primary%20Light_foil.png)  
Ready to inspire, engage, and spark innovation.

![Joyce Halama](https://strategicclubsolutions.com/hubfs/3-Feb-16-2026-05-15-50-9236-PM.png)

###### [Joyce M. Halama, CCM](https://strategicclubsolutions.com/joyce-m-halama?hsLang=en)

 Club Consultant & Principal Trainer

![Rob Schlingmann](https://strategicclubsolutions.com/hubfs/1-Feb-16-2026-05-15-50-7437-PM.png)

###### [Rob Schlingmann, CCM, CCE, CAM](https://strategicclubsolutions.com/rob-schlingmann?hsLang=en)

 Sr. Club & Community Specialist

![Ryan Doerr](https://strategicclubsolutions.com/hubfs/2-Feb-16-2026-05-15-51-0787-PM.png)

###### [Ryan Doerr](https://strategicclubsolutions.com/ryan-doerr?hsLang=en)

 President & CEO

## Discover Our Signature Training Programs

Available in full-day or half-day formats, our training focuses on the areas that drive immediate, visible improvements in the member experience.

Training Topics Include:

You've Been Served - Delivering Exceptional Service in Private Clubs

Building Leaders from Within - Server to Supervisor

Developing an Effective Leadership Team

Performance Management: A 90-Day Spring Leadership Workshop for Managers and Directors

Building a Strong Culture to Retain Your Team

Strengthening Your Management Team with Clubology

From Interview to Team Member - Building the New Employee Experience Journey

Designing the Member Journey

The Unreasonable Hospitality Mindset Workshop for Private Clubs & Communities

#### Let's discuss how we can tailor a program just for you. Enter your information below and download our training brochure to learn more about our trainings.

![Form CTA](https://no-cache.hubspot.com/cta/default/46927948/interactive-207743325696.png)

## Clubs Investing in Member Experiences

- [![Dataw Island Club](https://strategicclubsolutions.com/hs-fs/hubfs/Dataw%20Island%20Club.jpg?width=150&height=113&name=Dataw%20Island%20Club.jpg)  ](https://www.website.com)
- [![Wianno Club-1](https://strategicclubsolutions.com/hs-fs/hubfs/Wianno%20Club-1.webp?width=200&height=159&name=Wianno%20Club-1.webp)](https://www.website.com)
- [![Green Bay Country Club-1](https://strategicclubsolutions.com/hs-fs/hubfs/Green%20Bay%20Country%20Club-1.webp?width=200&height=169&name=Green%20Bay%20Country%20Club-1.webp)  ](https://www.website.com)
- [![Twin Orchard Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Twin%20Orchard%20Country%20Club.webp?width=200&height=129&name=Twin%20Orchard%20Country%20Club.webp)  ](https://www.website.com)
- [![Roaring Gap Country Club -1](https://strategicclubsolutions.com/hs-fs/hubfs/Roaring%20Gap%20Country%20Club%20-1.webp?width=200&height=103&name=Roaring%20Gap%20Country%20Club%20-1.webp)  ](https://www.website.com)
- [![Summit Hills Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Summit%20Hills%20Country%20Club.webp?width=200&height=200&name=Summit%20Hills%20Country%20Club.webp)  ](https://www.website.com)
- [![Coral Creek](https://strategicclubsolutions.com/hs-fs/hubfs/Coral%20Creek.png?width=200&height=200&name=Coral%20Creek.png)  ](https://www.website.com)
- [![Bocaire](https://strategicclubsolutions.com/hs-fs/hubfs/Bocaire.png?width=200&height=200&name=Bocaire.png)  ](https://www.website.com)
- [![delray](https://strategicclubsolutions.com/hs-fs/hubfs/delray.jpeg?width=200&height=68&name=delray.jpeg)  ](https://www.website.com)
- [![Winchester Country Club-1](https://strategicclubsolutions.com/hs-fs/hubfs/Winchester%20Country%20Club-1.webp?width=200&height=209&name=Winchester%20Country%20Club-1.webp)  ](https://www.website.com)
- [![Tacoma Golf & Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Tacoma%20Golf%20%26%20Country%20Club.webp?width=200&height=200&name=Tacoma%20Golf%20%26%20Country%20Club.webp)  ](https://www.website.com)
- [![Horseshoe Bay CC](https://strategicclubsolutions.com/hs-fs/hubfs/Horseshoe%20Bay%20CC.jpeg?width=200&height=200&name=Horseshoe%20Bay%20CC.jpeg)  ](https://www.website.com)
- [![Glen Oak Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Glen%20Oak%20Country%20Club.webp?width=20&height=20&name=Glen%20Oak%20Country%20Club.webp)  ](https://www.website.com)
- [![us~ycclv](https://strategicclubsolutions.com/hs-fs/hubfs/us~ycclv.gif?width=200&height=100&name=us~ycclv.gif)  ](https://www.website.com)
- [![waverly](https://strategicclubsolutions.com/hs-fs/hubfs/waverly.png?width=200&height=74&name=waverly.png)  ](https://www.website.com)
- [![2-Feb-16-2026-04-24-05-1986-PM](https://strategicclubsolutions.com/hs-fs/hubfs/2-Feb-16-2026-04-24-05-1986-PM.png?width=200&height=200&name=2-Feb-16-2026-04-24-05-1986-PM.png)  ](https://www.website.com)
- [![1-Feb-16-2026-04-24-02-8194-PM](https://strategicclubsolutions.com/hs-fs/hubfs/1-Feb-16-2026-04-24-02-8194-PM.png?width=200&height=200&name=1-Feb-16-2026-04-24-02-8194-PM.png)  ](https://www.website.com)

- [![Dataw Island Club](https://strategicclubsolutions.com/hs-fs/hubfs/Dataw%20Island%20Club.jpg?width=150&height=113&name=Dataw%20Island%20Club.jpg)  ](https://www.website.com)
- [![Wianno Club-1](https://strategicclubsolutions.com/hs-fs/hubfs/Wianno%20Club-1.webp?width=200&height=159&name=Wianno%20Club-1.webp)](https://www.website.com)
- [![Green Bay Country Club-1](https://strategicclubsolutions.com/hs-fs/hubfs/Green%20Bay%20Country%20Club-1.webp?width=200&height=169&name=Green%20Bay%20Country%20Club-1.webp)  ](https://www.website.com)
- [![Twin Orchard Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Twin%20Orchard%20Country%20Club.webp?width=200&height=129&name=Twin%20Orchard%20Country%20Club.webp)  ](https://www.website.com)
- [![Roaring Gap Country Club -1](https://strategicclubsolutions.com/hs-fs/hubfs/Roaring%20Gap%20Country%20Club%20-1.webp?width=200&height=103&name=Roaring%20Gap%20Country%20Club%20-1.webp)  ](https://www.website.com)
- [![Summit Hills Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Summit%20Hills%20Country%20Club.webp?width=200&height=200&name=Summit%20Hills%20Country%20Club.webp)  ](https://www.website.com)
- [![Coral Creek](https://strategicclubsolutions.com/hs-fs/hubfs/Coral%20Creek.png?width=200&height=200&name=Coral%20Creek.png)  ](https://www.website.com)
- [![Bocaire](https://strategicclubsolutions.com/hs-fs/hubfs/Bocaire.png?width=200&height=200&name=Bocaire.png)  ](https://www.website.com)
- [![delray](https://strategicclubsolutions.com/hs-fs/hubfs/delray.jpeg?width=200&height=68&name=delray.jpeg)  ](https://www.website.com)
- [![Winchester Country Club-1](https://strategicclubsolutions.com/hs-fs/hubfs/Winchester%20Country%20Club-1.webp?width=200&height=209&name=Winchester%20Country%20Club-1.webp)  ](https://www.website.com)
- [![Tacoma Golf & Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Tacoma%20Golf%20%26%20Country%20Club.webp?width=200&height=200&name=Tacoma%20Golf%20%26%20Country%20Club.webp)  ](https://www.website.com)
- [![Horseshoe Bay CC](https://strategicclubsolutions.com/hs-fs/hubfs/Horseshoe%20Bay%20CC.jpeg?width=200&height=200&name=Horseshoe%20Bay%20CC.jpeg)  ](https://www.website.com)
- [![Glen Oak Country Club](https://strategicclubsolutions.com/hs-fs/hubfs/Glen%20Oak%20Country%20Club.webp?width=20&height=20&name=Glen%20Oak%20Country%20Club.webp)  ](https://www.website.com)
- [![us~ycclv](https://strategicclubsolutions.com/hs-fs/hubfs/us~ycclv.gif?width=200&height=100&name=us~ycclv.gif)  ](https://www.website.com)
- [![waverly](https://strategicclubsolutions.com/hs-fs/hubfs/waverly.png?width=200&height=74&name=waverly.png)  ](https://www.website.com)
- [![2-Feb-16-2026-04-24-05-1986-PM](https://strategicclubsolutions.com/hs-fs/hubfs/2-Feb-16-2026-04-24-05-1986-PM.png?width=200&height=200&name=2-Feb-16-2026-04-24-05-1986-PM.png)  ](https://www.website.com)
- [![1-Feb-16-2026-04-24-02-8194-PM](https://strategicclubsolutions.com/hs-fs/hubfs/1-Feb-16-2026-04-24-02-8194-PM.png?width=200&height=200&name=1-Feb-16-2026-04-24-02-8194-PM.png)  ](https://www.website.com)

### Elevate Your Team with Expert-Led Training

In today’s competitive market, the growth of your club is as dependent on the quality of your staff as the services you offer. Our comprehensive training and professional development programs are crafted to enhance your team's skills, boost morale, and drive your club's success. From leadership workshops to customer service excellence, we provide the tools your team needs to excel.

[Schedule a Complimentary Consultation](https://strategicclubsolutions.com/training#Contact)

Hear More From Our Partners

 

Ready To Invest In Your Team?

Join the growing list of satisfied clients who have experienced transformative improvements   
in their teams, member experience, and overall organizational performance. 

Fill out the form below or give us a call   
to discover the difference an SCS training program can make.

262-661-CLUB (2582)  
Results@StrategicClubSolutions.com

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Award-winning consulting for private clubs and communities. Specializing in strategic planning, executive search, training and professional development, membership marketing, strategic communications, club branding, surveys, employee experience, and operational strategies.

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- [Education](https://strategicclubsolutions.com/education)

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