Testimonials

A true Club professional with an understanding of member and guest needs, the leadership to coach and develop employees AND the ability to deliver a bottom-line performance to financial partners.

Our Senior Staff Retreat, led by Rob Schlingmann of Strategic Club Solutions was a transformative experience for our leadership team. The retreat was a valuable opportunity to strengthen our club’s culture and focus on leadership development. The strategic coaching and management training we received has significantly impacted our operations, providing us with practical tools to enhance collaboration, boost staff engagement, and ensure long-term success within our organization.

Thank you so much, Joyce! Your energy, expertise, and rockstar talent truly inspired our interns, front-line staff, managers, and seasonal teams. We’re grateful you shared your passion for exceptional service and networking with us—it made a real impact! Looking forward to working together again.

Throughout the training, Joyce focused on bridging generational differences in the workplace, providing strategies for managing and retaining younger workers, and reinforcing a “growing exceeding expectations” philosophy that aligns with our club's service standards.... I highly recommend Joyce for any club or hospitality organization seeking to enhance leadership skills, improve staff retention, and foster a service-driven culture.

On behalf of The Oak Park Country Club, I would like to extend our deepest gratitude to the entire Strategic Club Solutions team for partnering with us to successfully pass the proposed Golf Course 2027 Project to our membership. SCS's effective communication significantly reduced rumors and misleading information, making the membership feel that we provided ample opportunity to digest this project and allowed enough time for feedback on this critical project and its future implications for Oak Park CC. Of our voting bloc, the project passed with 85% approval, and over 60% of the members participated in the vote. As you are all aware, some members may not always support projects of this magnitude, but they understand the relevance due to the detail and thoughtful inclusion of information.