SCS Blogs

Building a Culture of Collaborative Leadership

Written by Jeffery Murray, CCM, CAM, FMP | Mar 3, 2025 4:51:05 PM

Leadership development is essential for creating a thriving, successful organization. At the heart of this development is fostering a culture of collaborative leadership, where team members are encouraged to grow, contribute, and support one another in achieving shared goals. Today’s most effective leaders succeed not through isolated efforts but through the collective power of the teams they build. Investing in people and creating an environment where talent is nurtured leads to long-term growth and excellence.

As Walt Disney famously said,
“You can build the most amazing place on earth, but without people, it will fail.”

The Importance of Investing in Leadership Development

Club boards often prioritize investments in the General Manager, but what about the rest of the management team? Too often, education budgets take a back seat to capital ventures or amenity enhancements. However, building a robust education budget that includes the entire management team is vital for long-term success. By prioritizing leadership development, you create a culture of growth and continuous learning, pushing the management team to achieve higher results and foster a more competitive, engaged organization.

A common concern is, 'What if we invest in development and don’t see immediate results?' The truth is, the investment will still pay off. If the development doesn’t yield results, you’ll have gained clarity on the strengths and weaknesses within your leadership team. This enables you to make informed decisions and adjustments to ensure future success.

Leadership Development Doesn’t Have to Be Expensive

For smaller organizations with limited budgets, investing in leadership development can seem daunting. However, a strong education and development program doesn’t have to come with a hefty price tag. Here are some creative, low-cost ideas to help you foster leadership growth within your team:

  1. Leadership Retreats

Many organizations host annual board retreats to work through strategic plans and set yearly goals. But have you considered hosting a similar retreat focused on leadership development? A leadership retreat, where management teams collaborate, strategize, and invest in each other’s growth, is a highly effective (and often cost-effective) way to strengthen your team. Bringing in an outside facilitator or expert to guide these sessions can provide valuable insights while offering a team-building experience.

  1. Maximizing Conference Opportunities

When your Golf Pro or other management members attend industry conferences or expos, are they simply attending the trade shows, or are they participating in educational sessions as well? Encourage them to bring back what they’ve learned to the entire leadership team. This practice helps reinforce the value of ongoing learning and ensures that knowledge is shared across the organization.

  1. Utilizing Local Resources

Local industry chapters often offer affordable educational opportunities throughout the year, including virtual options that eliminate the need for travel expenses. These resources are an excellent way to expand your team’s knowledge without breaking the bank. Plus, requiring attendees to share what they’ve learned with the broader team ensures that the organization benefits from these experiences.

  1. Consultant-Led Group Education

Many consultants offer group education sessions at reduced or even free rates. These programs are often open to board members and management teams, covering various leadership and organizational topics. Take advantage of these opportunities to inspire your team and expose them to new perspectives and best practices.

  1. Sharing Industry Publications

How often do you share industry publications with your management team and board members? These resources provide valuable insights and can be easily distributed to foster learning without additional costs. Having leaders share their thoughts on the articles helps create a learning-focused environment.

  1. In-House Learning Presentations

Some of the most impactful leadership development comes from within the organization. Encourage department leaders to dive deep into specific topics they are passionate about and share their findings with the team. Consider creating a competition for the best presentation, with a prize for the winner. This helps build a culture of learning and encourages individuals to take ownership of their personal development.

  1. Leadership Meetings with a Growth Focus

Leadership meetings often focus on immediate club or organizational issues, but they also present an opportunity for growth and development. Consider shifting your agenda to include educational components, where team members are encouraged to lead discussions, share insights, and learn from each other.

  1. Individual Development Plans (IDPs)

Creating IDPs for each leader is a structured way to focus on growth and development. Collaboratively identifying strengths and opportunities for improvement, then setting actionable goals, is key to ensuring leaders have clear paths for growth. Regular check-ins and even tying IDP achievements to incentives, like bonuses, can help keep the process on track and motivate leaders to put in the effort required for success.

  1. Industry Books as Learning Tools

Books on leadership and management are a relatively inexpensive resource that can provide valuable insights for your team. By reading and discussing industry books as a group, leaders can share perspectives and engage in meaningful dialogue that benefits everyone.

  1. Peer-to-Peer Learning

One of the most valuable, yet often overlooked, opportunities for leadership development is spending time with other managers at different clubs. Gaining insights from their experiences and seeing how they manage operations can provide invaluable lessons. This type of peer learning often only requires the cost of travel but can yield powerful growth opportunities.

Leadership development is a continuous journey, and creating a high-performing team requires a long-term commitment to investing in people. From cost-effective local resources to more comprehensive programs, there are countless ways to grow and inspire your leadership team without breaking the bank. The key is to make leadership development a priority, involve the entire management team in the process, and cultivate a culture of learning.

When you invest time, effort, and resources into developing your leaders, the benefits will be felt throughout the organization. You’ll see improvements in leadership performance and build a team that is empowered, engaged, and ready to take your organization to new heights.