Being a leader, a Key Connector, means more than just overseeing training an employee on tasks; it’s about bridging the gap between individual aspirations and organizational goals. It’s the ability to inspire, guide, and equip your team with the tools they need to thrive professionally. Employee training and development are at the heart of this...Read More
With the holiday season upon us, there’s an opportunity to create meaningful events that members will remember fondly. These event ideas are designed with creativity and inclusivity in mind, allowing city clubs, country clubs, and golf clubs alike to spread holiday cheer. Festive Family-Friendly Events Festive Family-Friendly Events Holiday Drive-In Movie NightTransform your club’s parking...Read More
At Strategic Club Solutions, we know the difference a well-prepared onboarding process can make for a new manager stepping into a private club environment. Whether you’re welcoming a new department head or an experienced general manager, effective onboarding sets the stage for a successful, engaged, and aligned leader. That’s why we’ve developed a comprehensive 90-Day...Read More
General Managers juggle various responsibilities, from member satisfaction to financial oversight. While the demands are high, balance remains crucial. Achieving this balance helps General Managers maintain their well-being and sets a standard for their leadership teams to follow. A culture of well-being positively impacts engagement, creativity, and productivity, which are vital to the club’s success....Read More
We are excited to announce that Joyce M. Halama, CCM, an award-winning club trainer and consultant, is joining Strategic Club Solutions as our new Principal Trainer & Club Consultant. With over 30 years of experience in the private club industry, Joyce brings an extensive background that will further elevate the training and consulting services we...Read More
The role of a board member transcends traditional leadership, demanding a deep commitmentto stewardship. Being an effective board member requires an earnest dedication to preservingthe club’s legacy while steering it toward future success. This involves more than just attendingboard meetings; it’s about active engagement, understanding the business intricately, andchampioning positive changes that enhance the club’s...Read More
Member retention is a critical aspect of maintaining a thriving club. Retaining members not only ensures a stable revenue stream but also fosters a vibrant and engaged community. Here are five strategies to help you enhance member retention at your club: 1. Enhance the Member Journey Understanding and optimizing the member journey is crucial. From...Read More
The role of a board member transcends traditional leadership, demanding a deep commitmentto stewardship. Being an effective board member requires an earnest dedication to preservingthe club’s legacy while steering it toward future success. This involves more than just attendingboard meetings; it’s about active engagement, understanding the business intricately, andchampioning positive changes that enhance the club’s...Read More
Effective communication is a cornerstone of member retention and engagement in private clubs. By diversifying your communication methods, you can ensure that members are consistently updated about club activities and news, fostering a sense of connection and value. Here’s how to improve your communication channels to keep your members informed and engaged: 1. Utilize NewslettersNewsletters...Read More
In hospitality, seasonal employees are often seen as temporary fixtures. However, reimagining this workforce as a strategic asset can yield substantial benefits. Seasonal staff not only support peak periods but also bring fresh perspectives and energy, which can invigorate the service quality and member experience. More importantly, engaging and retaining top seasonal talent can reduce...Read More
