As 2024 closes, we’re inundated with the newest planners, questions about resolutions, and, potentially, dreams of how the new year will bring the best versions of ourselves. Let’s approach this differently this year. Instead of simply listing resolutions that fade by February, let’s commit to a more thoughtful and intentional process—one that embraces clarity, reflection,...Read More

At Strategic Club Solutions, we know the difference a well-prepared onboarding process can make for a new manager stepping into a private club environment. Whether you’re welcoming a new department head or an experienced general manager, effective onboarding sets the stage for a successful, engaged, and aligned leader. That’s why we’ve developed a comprehensive 90-Day...Read More

General Managers juggle various responsibilities, from member satisfaction to financial oversight. While the demands are high, balance remains crucial. Achieving this balance helps General Managers maintain their well-being and sets a standard for their leadership teams to follow. A culture of well-being positively impacts engagement, creativity, and productivity, which are vital to the club’s success....Read More

In hospitality, seasonal employees are often seen as temporary fixtures. However, reimagining this workforce as a strategic asset can yield substantial benefits. Seasonal staff not only support peak periods but also bring fresh perspectives and energy, which can invigorate the service quality and member experience. More importantly, engaging and retaining top seasonal talent can reduce...Read More

The paradigm of hiring is undergoing a significant transformation in the hospitality industry. As we step into 2024, the focus has decisively shifted towards skills-based hiring—a method that values the practical abilities and knowledge of candidates over the prestige of their past employers. This approach not only champions diversity, equity, and inclusion by broadening the...Read More