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At Strategic Club Solutions, we know the difference a well-prepared onboarding process can make for a new manager stepping into a private club environment. Whether you’re welcoming a new department head or an experienced general manager, effective onboarding sets the stage for a successful, engaged, and aligned leader. That’s why we’ve developed a comprehensive 90-Day Manager Onboarding Checklist to guide you and your new manager through those critical first few months.

Why an Effective Onboarding Process Matters

The first 90 days are pivotal in any new manager’s journey. This period determines how well they understand your club’s mission, build relationships with key stakeholders, and feel empowered to take charge of their role. With a thoughtfully structured onboarding process, you’ll lay a foundation for success that will help your new manager not only meet expectations but exceed them.

Our 90-Day Success Checklist provides step-by-step guidance, covering each phase of onboarding:

  1. Preparation Phase (Before Day 1)
    Setting up your new manager for success even before they arrive by defining their role, organizing a welcome package, and arranging introductions with key team members.
  2. Orientation (Days 1-30)
    Helping them get familiar with your club’s culture, mission, and daily operations through team meet-and-greets, a detailed club tour, and membership engagement.
  3. Integration (Days 31-60)
    Supporting their transition into active club management, where they begin leading team meetings, gain feedback on early achievements, and dive into small projects.
  4. Autonomy (Days 61-90)
    Empowering them to take ownership, from managing departmental operations to leading strategic projects, and conducting a formal review to set goals for long-term development.
  5. Continuous Support & Development
    Building a culture of ongoing improvement and open communication, with regular feedback sessions and continued professional development.

Ready to enhance your club’s onboarding process? Download our 90-Day Manager Onboarding Checklist today and start turning those first 90 days into a strategic advantage. With this checklist in hand, you’ll ensure that your new manager feels prepared, supported, and ready to drive success at your club.

Let’s Talk About Your Club’s Onboarding Needs

Interested in further customizing your onboarding process or have questions about best practices? Strategic Club Solutions offers consulting services tailored to private clubs, including onboarding and manager development programs. Connect with us today to learn more!

Schedule a complimentary guidance call.

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Michelle Cocita

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